Rules of procedure

DRAGON KIDS SCHOOL

These rules and regulations have been drawn up to give your child the best possible welcome, provide quality leisure activities and ensure that the school runs smoothly.

All courses are offered by DRAGON KIDS SCHOOL. The pedagogical project is essentially based on foreign language immersion, which enables children to be in contact with the language in a playful setting, while practicing sports, artistic, cultural and manual activities.

The Wednesday Club and Holiday Club are activity programs offered by DRAGON KIDS SCHOOL, running on Wednesdays and during school vacations. Both programs are above all a place for children aged 3 to 12 to learn and socialize outside school hours.

Lunch and snacks are provided by parents.

Classes and Wednesday Club are not held during school vacations.

Registrations are taken on a first-come, first-served basis, subject to availability.

Wednesday Club is a comprehensive educational program. During the day, all children enrolled in the club are encouraged, according to their age and level, to take an active part in the language, science, physical activity and art classes offered by our teaching staff on the corresponding campus.

Your child’s registration is confirmed:

• When the online form is completed
• On receipt of payment: online payment, by bank transfer, or by cheque made payable to DRAGON KIDS SCHOOL.

Payment can be made in three instalments (all cheques to be deposited on enrolment and deferred collection on dates to be agreed).

You will then be given and/or asked for the following documents:

• Health form (one per child)
• Photocopy of child’s up-to-date vaccination record
• Certificate of liability insurance valid for the school year
• Certificate (if required) authorizing a person other than the legal representative to remove the child from the center.

The commitment is annual.

No cancellation will be accepted for any reason whatsoever. For annual registrations, all cancellations must be notified by registered letter with acknowledgement of receipt to the following address:

Dragon Kids School – Parc d’activité de la Ravoire Impasse de la Ravoire 74370 EPAGNY METZ-TESSY

Subject to compliance with this procedure, any cancellation of registration received before the fourth session, as evidenced by the postmark, will be reimbursed within 90 days, after deduction of the registration fee and the public price of the annual course included in the subscription, if any, which will remain the property of Dragon Kids School. Public price means the price excluding any special or promotional offers.

On the other hand, enrolment will be definitive from the fourth session onwards, and no cancellation will be possible except in the case of force majeure duly justified by the customer and subject to the discretion of Dragon Kids School. In this case, only the registration fees and the sessions and courses provided will be due, the values retained being those of the public price excluding special or promotional offers. The balance will be reimbursed within 90 days.

For COURSES NOT TAKEN during a lockdown, we offer compensation for lessons not taken as follows:

• Either catch-up
• Or a credit note

Opening hours

Parents agree to be punctual when dropping off and picking up their children. Children are looked after during school hours. Outside these hours, parents are solely responsible.

Full-day opening hours: from 8:30 a.m. to 5:30 p.m.

Half-day: from 8:30 a.m. to 1 p.m. or from 2:30 p.m. to 5:30 p.m.

Children’s arrival and departure. Parents must accompany their children on the premises. Children are not under the responsibility of the activity team until the person accompanying them has “physically” handed them over to an activity leader. If the child’s legal representative is unable to collect the child at the end of the Club, he/she must sign an authorization allowing the activity team to entrust the child to a designated person. If the authorized person(s) has (have) not picked up the child by the time the center closes, they will be contacted by the team. If they cannot be reached, the police will be called.

Delay

Dragon Kids School reserves the right to charge the customer a fixed fee of 9 euros (incl. VAT) per 15-minute session, in the event that a childcare provider is obliged to keep a child beyond the scheduled time of the session due to the late arrival of the person responsible for collecting the child from the learning center, regardless of the reason for the delay.

Parents agree to be punctual when dropping off and picking up their children. Children are looked after during workshop hours. Outside these hours, parents are solely responsible for their children.

General terms and conditions

• The child must already be attending school and have acquired daytime cleanliness.
• Parents are responsible for their children’s jewelry and valuables. Dragon Kids School accepts no responsibility for loss or damage to children’s belongings (games, toys, jewelry, etc.).
• Provide a change of clothes for the little ones. At the Wednesday Club and Holiday Club, children can bring their own blanket and comforter for naps.
• Families agree to pay all sums due on enrolment. Special situations may be discussed with the school, and payment facilities may be granted.
• The child must not be ill. In the event of contagious disease, isolation periods must be respected in accordance with current legislation. Parents must provide a certificate of non-contagion upon the child’s return.
• In the event of illness or accident on the premises, the manager will notify the parents. If they cannot be contacted, the manager will notify the nearest doctor, fire department or hospital.
• Staff are authorized to administer medication to children only under the parents’ responsibility and on presentation of a prescription.
• In the event of verbal or physical violence perpetrated by a pupil, a first warning will be sent officially to the pupil and his/her parents. In the event of a repeat offence or serious behavior, the pupil will be excluded permanently and will not be allowed to re-enroll in subsequent years. This exclusion does not entitle the student to any reimbursement of enrolment fees or courses provided by Dragon Kids School.